What ID can I use for my CITB course?
When you attend a CITB Site Safety Plus course you need provide a form of photographic ID such as:
- Passport: A valid passport of any nationality of the delegate – must not be more than 6 months out of date
- Photo Card Driving Licence: A valid UK only driving licence with a photograph of the delegate – must not be more than 6 months out of date
- Non UK Driving Licence: Showing a photograph of the delegate – must not be more than 6 months out of date
- Work ID Card: Showing a photograph of the delegate – must not be more than 6 months out of date (if applicable) and refer to the delegates present employer
- EU Country ID Card: Showing a photograph of the delegate – must be no more than 6 months out of date
- CITB Scheme Card: Showing a photograph of the delegate – must be no more than 6 months out of date. Acceptable CITB Scheme cards include CSCS, CPCS, CISRS
- Student ID Card: Showing a photograph of the delegate, as well as year of study (e.g. 2018/2019 or expiration date and name of the institution of study) – must be no more than 6 months out of date
- Citizen Card: Showing a photograph of the delegate and be no more than 6 months out of date
- Proof of Age Card: Cards issued nationally in the UK by VALIDATE UK, bearing the PASS hologram bearing a photograph of the delegate
- Young Scots Card: Showing a photograph of the delegate – must be no more than 6 months out of date
- British Armed Forces Card/Veterans Card: Showing a photograph of the delegate and for an employee or former employee of the Armed Forces only (not a dependent or spouse) – must be no more than 6 months out of date
If a delegate does not hold any of the above ID documents they will need to complete a waiver form.
What happens if I fail the CITB HSA exam?
If you get 24 to 19 marks out of 30 it results in a failure, but you can do a re-sit of the multiple-choice examination, either on the same day or on another course within a 90-day period. If you get 18 marks out of 30 (60%) or less in the examination, you must attend the full HSA course again before you will be allowed to re-sit the examination.
What is the pass mark for the CITB HSA exam?
You must obtain 25 marks out of 30 (83%) or more to pass the examination. There are 25 multiple-choice questions: 20 questions are worth one mark each and 5 questions are worth two marks each.
How long does the CITB HSA exam last?
The exam takes 30 minutes, it is a closed book exam, which means you can not take any supporting materials, like your course notes or workbook, into the exam with you.
What does CITB stand for?
Construction Industry Training Board
When will my CITB certificate expire?
The CITB Site Safety Plus suite of courses have 5 year expiry dates on their certificates. This includes the following courses delivered by Project Skills Solutions:
- Health and Safety Awareness
- Temporary Works Coordinator
- SSSTS
- SSSTS Refresher
- SMSTS
- SMSTS Refresher
My CSCS temporary card has expired, can I still take the course?
As long as you have completed the touch screen course within the last 2 years, you can complete the course and then gain your CSCS labourers card.
If your touch screen course was completed more than 2 years ago then you would have to re do this and the course to gain your CSCS Labourers card.
Once I have sat this course, what do I do next?
Once you have completed the course you phone CSCS on 0344 994 4777, within a week they will have your details and confirmation of your pass on their system. You then pay the £30 card fee and you can apply for the CSCS Labourers card providing you have completed theCITB Health Safety & Environment test. Watch ourvideofor more information.
How long will my certificate take after completing the course?
The certificate should be with you in around 4 weeks, but you will show on the CITB system sooner, as the results are entered within 5 working days of completing the course. If you need your certificate to work, we can send you an email to confirm you have passed your course. This should satisfy your employer until you receive your certificate.
I have lost my CSCS card. HELP!
How long is the CSCS Labourer card valid for?
A CSCS Labourer card lasts for 5 years.
Do I have to complete the CITB Health Safety & Environment test before starting this course?
你没有starti之前完成测试ng the course, you can complete the test and the 1 day course in any order. Take a look atour videoto find out everything you need to apply for your CSCS card – in less than 90 seconds.
Are there any entry requirements?
There are no entry requirements for this course, however you will need a good understanding of English.
Can I have help with any reading or writing?
If you have any concerns about possible assistance you might need during the course or assessment, contact one of our team using the online chat, by phone(0800 0213 263)oremail usto discuss what your options are, as there are some courses that can not offer assistance without applying to the awarding body in advance of the course. If you think that you will need support with reading or writing, please let our team know as soon as possible before the course starts, so that we can make suitable arrangements for you.
Is there a test?
The 1 day CITB Health and Safety Awareness course has a short test at the end, everything on the test is covered during the days training. If you have any concerns please let us know before the course.
What time does the course start?
Our course start times vary by location, usually between 8:00am – 9:30am if you would like to know the start time of a specific course please ask on the chat you’ll get an answer straight away.
How much is training in my area?
If you use the search bar on ourhomepageor click on the upcoming course page, then type in your location and the closest training centre will show with prices, dates and availability. Or if you would prefer, call the training team on0800 0213 263.
Does the course include lunch?
The majority of our courses do not include lunch. Once you have booked your course, you will receive joining instructions which will state whether or not lunch is provided.
If you would like to know if your course includes lunch before booking, contact one of our team using the online chat, by phone(0800 0213 263)oremail us.
Can I cancel my booking?
We require 21 days’ notice before the course is due to start for all cancellations, if you cancel between 15 and 21 days before the course is due to start we can refund 60% of your course fee. Unfortunately, if you do not give us at least 15 days’ notice we cannot guarantee any of your course fees will be refunded.
We will try everything we can to recover your course fee, including selling your course place to another delegate, where in this instance, we can recover your course fee. Where a cancelation is requested outside of the 21 days’ notice required, these are handled on a case by case basis. If you would like to read our terms and conditions, these can be downloadedhere.
Is the course guaranteed to run?
The very nature of these training courses mean we need a minimum number of people for the course to run. This is both to make it financially viable as well as promoting a good environment for learning.
We do our best to never cancel courses and it is rare that we do.
If you are worried about a course being cancelled, speak to our team and they will be happy to tell you how many people are booked on and the likelihood your course will be cancelled/moved.
Where are you based?
The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.
How do I contact you?
You can speak to our team on the website chat or call us on0800 0213 2638:00am – 5:00pm. Alternatively you can email us at[email protected]
I have a group of delegates can a course be tailored to my companies needs?
是的,我们可以让教练定制课程有限公司ntent to the specific needs of clients.
I have a group of delegates can a trainer come to me?
In most cases yes we can send trainers to your site. The only scenario when we can’t is if the training has to be completed at an accredited centre. This is the case with NRSWA training.
Does the price include the certificates?
All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates or registration.
I can’t find the full address for the training location on your website?
The full address will be sent out once your booking is confirmed, our team can tell you where the course is but we don’t give out exact addresses as delegates have arrived at courses without their booking being confirmed and have been disappointed.