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If you have any concerns about possible assistance you might need during the course or assessment, contact one of our team using the online chat, by phone(0800 0213 263)oremail usto discuss what your options are, as there are some courses that can not offer assistance without applying to the awarding body in advance of the course. If you think that you will need support with reading or writing, please let our team know as soon as possible before the course starts, so that we can make suitable arrangements for you.

Our course start times vary by location, usually between 8:00am – 9:30am if you would like to know the start time of a specific course please ask on the chat you’ll get an answer straight away.

If you use the search bar on ourhomepageor click on the upcoming course page, then type in your location and the closest training centre will show with prices, dates and availability. Or if you would prefer, call the training team on0800 0213 263.

Wear what you would generally wear to work, and bring your PPE that you use. Once you have booked the training we will send out joining instructions which will have all of the information, what to wear, the course location etc.

我们需要21天通知课程之前due to start for all cancellations, if you cancel between 15 and 21 days before the course is due to start we can refund 60% of your course fee. Unfortunately, if you do not give us at least 15 days’ notice we cannot guarantee any of your course fees will be refunded.
We will try everything we can to recover your course fee, including selling your course place to another delegate, where in this instance, we can recover your course fee. Where a cancelation is requested outside of the 21 days’ notice required, these are handled on a case by case basis. If you would like to read our terms and conditions, these can be downloadedhere.

The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.

You can speak to our team on the website chat or call us on0800 0213 2638:00am – 5:00pm. Alternatively you can email us at[email protected]

If you are confused about courses, you can call 0800 0213 263 and speak to our training team today.

Marvin is our quackers little duck, he is here to help.

Don’t forget ‘Don’t Duck Out of Training….’

Yes we can get the trainer to tailor the course content to the specific needs of clients.

In most cases yes we can send trainers to your site. The only scenario when we can’t is if the training has to be completed at an accredited centre. This is the case with NRSWA training.

All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates or registration.

The full address will be sent out once your booking is confirmed, our team can tell you where the course is but we don’t give out exact addresses as delegates have arrived at courses without their booking being confirmed and have been disappointed.

Our course start times vary by location, usually between 8:00am – 9:30am if you would like to know the start time of a specific course please ask on the chat you’ll get an answer straight away.

The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.

You can speak to our team on the website chat or call us on0800 0213 2638:00am – 5:00pm. Alternatively you can email us at[email protected]

If you are confused about courses, you can call 0800 0213 263 and speak to our training team today.

Marvin is our quackers little duck, he is here to help.

Don’t forget ‘Don’t Duck Out of Training….’

Yes we can get the trainer to tailor the course content to the specific needs of clients.

All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates or registration.

Our course start times vary by location, usually between 8:00am – 9:30am if you would like to know the start time of a specific course please ask on the chat you’ll get an answer straight away.

我们需要21天通知课程之前due to start for all cancellations, if you cancel between 15 and 21 days before the course is due to start we can refund 60% of your course fee. Unfortunately, if you do not give us at least 15 days’ notice we cannot guarantee any of your course fees will be refunded.
We will try everything we can to recover your course fee, including selling your course place to another delegate, where in this instance, we can recover your course fee. Where a cancelation is requested outside of the 21 days’ notice required, these are handled on a case by case basis. If you would like to read our terms and conditions, these can be downloadedhere.

The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.

You can speak to our team on the website chat or call us on0800 0213 2638:00am – 5:00pm. Alternatively you can email us at[email protected]

If you are confused about courses, you can call 0800 0213 263 and speak to our training team today.

Marvin is our quackers little duck, he is here to help.

Don’t forget ‘Don’t Duck Out of Training….’

Yes we can get the trainer to tailor the course content to the specific needs of clients.

In most cases yes we can send trainers to your site. The only scenario when we can’t is if the training has to be completed at an accredited centre. This is the case with NRSWA training.

All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates or registration.

The full address will be sent out once your booking is confirmed, our team can tell you where the course is but we don’t give out exact addresses as delegates have arrived at courses without their booking being confirmed and have been disappointed.